IBM/Hitachi HDD reliability … or lack thereof


May 7 14:36:11 arrakis kernel: hde: dma_timer_expiry: dma status == 0x20
May 7 14:36:11 arrakis kernel: hde: DMA timeout retry
May 7 14:36:11 arrakis kernel: PDC202XX: Primary channel reset.
May 7 14:36:11 arrakis kernel: hde: status timeout: status=0xd0 { Busy }

This is the second Hitachi HDD that breaks this year. The first one was a 6-month old 120 GB SATA drive, this one is a 2-year old 120 GB PATA drive.

Oddly enough, I have a couple of 60GXP and 75GXP drives that are still running fine with the updated firmware.

This drive should still be under warranty, but the Hitachi website tells me the warranty expired in Feb. 2004… given that the disk was manufactured on Dec. 2002 and that there’s a 3-year warranty, I’m going to phone them and get my RMA.

If only they could focus a little bit more on reliability instead of capacity … my 10-year old 342 MB IBM drive, my very first hard drive, is still running happily. That really doesn’t match the definition of evolution in my book :-(

Thanks to the Linux software RAID for keeping the server running.

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