DHL sucks
Well, it seems DHL can’t get its acts together worldwide, or at least DHL USA are fucking morons.
I have a tracking number for a package sent from the USA, but DHL France (and, from what I’ve been told, all of DHL except DHL USA) can’t use this tracking number; it’s an 11-digit number, and the rest of DHL in the world uses a 10-digit number. And no, the DHL website can’t give me the corresponding 10-digit number.
The DHL guy I talked to on the phone on Saturday got angry to me once I mentioned DHL USA, which really didn’t help.
Thanks DHL, but I’ll be going with UPS from now on.
Update (2005-05-09): The package will finally be delivered tomorrow. It turns out that the guy I spoke to on Saturday isn’t working for DHL, but for another company which handles the customer service on Saturday; so the above must be taken with care.